This UDL uses virtual serial ports as the communication interface to Remote Manager.The UDL is configured by default to open two virtual com ports (COM30 for outgoing and COM32 for incoming calls) to communicate with corresponding Remote Manager sessions (COM31 for incoming and COM33 for outgoing calls).
Examples from com0com and KernelPro:
Create a Remote Manager Castle session
1)
Click on the [Sessions] menu item and select the [New] menu item. RM will display a new [Session Configuration] page.
2) Give the new session a name by entering a name in the [Session Name] edit box.
3) Then click on the [Session Type] drop down list box and select either Castle or Castle ARM from the list.
What is the difference between the two Castle Types?
5) Click on the [Save] button. Click on the [Modify] button and the [Edit properties] button. The following form will be displayed.
You may need to change the COM port to one of the virtual serial ports you created and selected for the RM to listen on. COM31 is the default port for Insite to initiate a call to the RM. COM33 is the default port for RM to initiate a call to Insite when the RM session type [Castle ARM] has been created.
Note: You can use the same virtual serial ports for all your different UDL connections, but if you wish to use more than one UDL at the same time, you must set the COM ports for each session to be different.
6) Click on the [Accept] button.
7) On the main display, click on the [Save] button. This session is now ready to run.
Create an account in the Castle Insite Application
1) Open up the Euro InSite UDL application. Click on the [Configuration] menu and then on the [Modem Settings] menu item. The following form will be displayed:
In the [Modem Options] box select the virtual serial port you have assigned to the UDL (this will be the virtual port that is linked to the virtual port assigned to the RM), and set the [Serial Mode] to “Modem”. Replace the [Configuration String] with just “AT”. Click on [OK] when finished.
2) Click on the [Customers] menu and then on [Create] menu item. The following form will be displayed
In the [Customer Name] enter account name and panel details.
3) Click [OK] when finished. Another form will be displayed. Fill required details and click on [OK] when finished.
4) Click on the [Communications] button (NOT Communication Menu) and the following form will be displayed:
5) In the [Modem Options] list click on [Site Tel No] and in the edit box below it enter the account number as shown in the following form, also ensure that Signal Alarms, Faults, Set/Unset and Access are all set to no. Ensure security mode is set to Auto Answer.
Click on [OK] when finished.
6) To handle incoming communications from a panel, you just leave the Euro InSite application running.
7) To connect to a panel, click on the [Dial Customer] button.
Note: Remember you can not receive incoming calls if the RM Session that is running does not have the Session Type set to [Castle Arm]. And you can not make outgoing calls if the RM Session that is running does not have the Session Type set to [Castle].